exhibitor express  

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I hate exhibitions! 

Exhibitions are a complete waste of time and money! 

We get very little return from exhibitions! 

I suppose we’d better be there as our competitors are exhibiting! 

After 30 years as an exhibition organizer, I cant tell you how often I’ve heard those words, from small and large companies, around the country. In frustration, I started researching successful exhibiting in 1997 and was amazed at what I didn’t know – I truly didn’t know that I didn’t know!!  

When I learnt how to organize exhibitions, back in the days of steam radio, the only exhibitions we had in Johannesburg was the Rand Show and 3 trade shows, now there are literally hundreds of shows. Back then, buyers would take a couple of days off work to visit an exhibition, they’d stroll around saying hello to colleagues and suppliers, have a drink with exhibitors and see what’s new.  Those days have long since gone and nowadays visitors pre-plan their visit of an average 3 hours, working out in advance, which stands they want to see and products they want to evaluate.  

The nature of exhibiting has changed from retailing, where you create an attractive ‘shop window’ and rely on passing traffic, to the most dynamic form of direct marketing available - trade show marketing!   

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A whole range of exhibition stands, systems and services will be on display at this year’s MARKEX, South Africa’s premier marketing and promotions exhibition, taking place 3 – 5 June, 2003 at Sandton Convention Centre. Free visitor parking and admission is available from www.markex.co.za.   

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This weeks exhibiting tip is from Candy Adams: 

Choosing the BEST Shows 

Create a “Short List” to Meet your Exhibiting Objectives

The slick show brochures pile up in your inbox – making promises of thousands of qualified attendees with wallets bursting at the seams.  How do you decide which new shows make the cut and which old shows you’ll exhibit at again?   

Selecting the “right” shows can be a challenge and downright hard work, culling through each new show prospectus and comparing the results gathered from past shows. Your selection will depend on your corporate marketing goals and objectives, budget, and industry.  As the most basic of strategic trade show decisions, it boils down to a few simple questions:   “Why do we want to exhibit at a show?  What are our objectives?  What is the profile of the show attendees we’re trying to reach?  What is our message for them?”   

Find Your Audience – Demographics and Psychographics

Of all the criterion to consider when selecting a show, the audience is the most critical.  

Determine the demographic profile of your target audience – their title, company size, geographic location, budgets, buying influence, purchasing timeframes, and business problems.  In some markets, the age and sex of attendees are major factors in profiling attendees. Psychographics, the characteristics of an audience based on ideology, values, beliefs and attitudes, can also be analyzed.  Compare the profile of your “perfect prospect” to the statistical data published in the show prospectus or provided by show management to determine which shows have the closest match. 

Why ARE you exhibiting?

Too often upper management gives exhibit managers BAD reasons for exhibiting like,  “We’ve always done this show” or “Our competitors have already signed up”.  Determining your reasons for exhibiting and prioritizing them can help to clarify the selection process.   

The four main reasons companies exhibit are:

SALES: To sell your products or services to attendees or gather sales leads for future sales.

AUDIENCE: To build relationships with your prospects, current clients, distributors, business partners or recruit distributors, representatives and employees.

BRAND: To brand your company, and promote your corporate image, your products and services.

MEDIA: To meet with industry influencers, such as media, press and analysts. 

After prioritizing your company’s strategic objectives for exhibiting and rating the results of your current shows, compare them with potential shows based on the same criteria.    

Other Strategic Considerations:  Money, Timing, Staff and Equipment

Last, but not least, consider whether sufficient money has been allocated in the corporate budget. Do show dates coincide with dates when new products will be ready for launch?  Do the potential show dates conflict with other corporate shows or events? Do you have enough human resources to adequately staff your exhibit? Will sufficient demo equipment or sample product be available when you need it? 

 Show Selection Resources

Interviewing Show Management is your best source of information on a specific show.  Find out the category of show, location, and type of exhibits allowed.  Ask about the conference and exhibit dates and hours to find out if there is substantial overlap between them that will substantially reduce the number of visitors on the show floor.  Request information on the costs to exhibit (either square footage or package costs) and show restrictions.  The number and names of last years’ and this years’ exhibitors enable you to check references with past exhibitors’ to find out their experience with the show.  Ask what type of marketing support Show Management will provide to help you reach your targeted prospects and the media, such as access to pre-registered attendees’ email addresses, web site listings or links, sponsorships, speaking opportunities and press lists. Request last year’s attendee audit report showing both total and net attendance, and percentages of attendees by title.  If show management can’t provide an audited report, always ask if the attendance numbers quoted include exhibitors, students, or vendors.   

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If you would like to find out how to maximise your exhibition results then diarise the 3-hour exhibitor workshops that EXSA Exhibition Association of Southern Africa will be hosting in Johannesburg on : 

27th May         10th June        30th July       

for more information on attending these workshops, please click on the date of interest. Visit EXSA for complete exhibition calendar at www.exsa.co.za  

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The purpose of this newsletter is to help you achieve maximum results from trade exhibitions. There will be regular free tips and advice that will pep up your performance and help you gain the best return on your exhibition investment. If you have specific questions on exhibiting, please e-mail them to: joy@donovan.co.za More free help and advice is available at www.exhibitor.co.za Please feel free to pass this newsletter onto friends and colleagues, who can arrange their own free subscription at joy@donovan.co.za

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The workshops and this e-mail is presented by Joy Donovan M.D. of South Africa’s first Trade Show Training company. Joy’s 30 + years in the exhibition industry, well equipped her to identify the need in the exhibition market and produce training that significantly improves results. If you require information on in-house exhibitor training, coaching or mentoring, please e-mail joy@donovan.co.za  

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